Refund Policy – Asarfi Charitable Trust

Asarfi Charitable Trust values the generosity and support of its donors. This Refund Policy outlines the terms related to donation refunds.

1. General Policy

All donations made to Asarfi Charitable Trust are voluntary and are generally non-refundable.

2. Eligible Cases for Refund

Refunds may be considered under the following exceptional circumstances:

  • Duplicate donation transactions
  • Incorrect donation amount entered by the donor
  • Unauthorized or fraudulent transaction (subject to verification)

3. Refund Request Process

  • Donors must submit a refund request within *7 days* of the transaction.
  • The request should include details such as transaction ID, date, amount, and proof of payment.
  • Requests can be made via the official contact email provided on the website.

4. Refund Approval

  • All refund requests will be reviewed and verified by the trust.
  • The decision to approve or reject a refund request will be at the sole discretion of Asarfi Charitable Trust.

4. Refund Approval

  • All refund requests will be reviewed and verified by the trust.
  • The decision to approve or reject a refund request will be at the sole discretion of Asarfi Charitable Trust.

5. Processing Time

  • Approved refunds will be processed within *7–10 working days*.
  • The refund will be credited back to the original payment method used during the transaction.

6. Transaction Charges

Any applicable payment gateway charges or processing fees may be deducted from the refund amount.

7. Contact for Refunds

For any refund-related queries, please contact us through the official contact details available on our website.